This Privacy Policy describes how we collect, use, share, and protect your personal data when you visit our website (“Site”). It applies to global users, but if you are located in a jurisdiction with specific data protection laws (e.g., EU, UK, Switzerland, China, California), you may have additional rights as described herein.
When we refer to “we”, “us”, or “IX”, we mean Xiamen Innovax Biotech Co., Ltd. and all its subsidiaries. Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices; please read their policies carefully.
We may update this Policy from time to time. Changes will be posted on this page with a revised “Effective Date”. We encourage you to review it periodically.
For the purposes of applicable data protection laws, the data controller of your personal data is:
Xiamen Innovax Biotech Co., Ltd.
[No.50 Shan Bian Hong East Road, Haicang District, Xiamen, Fujian, China 361027]
Email: 6536555@innovax.cn
We have not yet appointed a Data Protection Officer (DPO). For any privacy inquiries, please contact us at the email above.
We collect data directly from you, automatically via cookies and similar technologies, and from third parties (e.g., public databases, social media platforms) as permitted by law.
Directly from you : name, contact details, health information, insurance/financial data (only when you voluntarily provide, e.g., for patient support programs), professional credentials (for healthcare providers).
Automatically : IP address, browser type, device identifiers, browsing behavior. Your consent will be obtained before storing non-essential cookies.
From third parties : demographic data, license verification, publicly available information.
If you provide personal data of others, you represent you have authority to do so and allow us to use it as described in this Policy.
We process your personal data only when we have a legal basis under applicable law, including:
Performance of a contract : to provide services you request.
Consent : for marketing, cookies, or sensitive data.
Legitimate interests : to improve our Site, prevent fraud, ensure security.
Legal obligation : to comply with laws (e.g., pharmacovigilance).
You may withdraw consent at any time without affecting lawfulness of prior processing.
We use your data for the following business purposes:
To serve you : operate our business, process transactions, provide customer support, send newsletters or health information.
To serve third parties at your request : share content with friends, use social media widgets (your use of third-party features is subject to their policies).
To improve products & protect patients : data analysis, research publications, product development, tracking adverse events.
Legal & safety reasons : comply with laws, respond to legal process, protect rights/safety, detect fraud, enforce our Terms.
We share personal data only as described below:
Subsidiaries & affiliates : for purposes consistent with this Policy.
Service providers : hosting, analytics, payment processing, IT, customer service, email delivery, auditing.
At your request : social media platforms, sharing tools.
Co-promotion partners : under terms protecting your data.
Legal & safety : as required by law, to protect rights/safety, prevent fraud, or comply with legal obligations.
We do not sell your personal data for monetary value.
Your personal data may be transferred to and processed in countries other than your country of residence, including China where we are headquartered. These countries may have different data protection laws.
We implement reasonable administrative, technical, and physical measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no internet transmission is 100% secure.
We use encryption where appropriate, and may pseudonymize or anonymize data to reduce risks.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access : confirm if we process your data and obtain a copy.
Correction : rectify inaccurate or incomplete data.
Deletion : request erasure (right to be forgotten), subject to legal exceptions.
Restriction : limit processing in certain circumstances.
Data portability : receive your data in a structured, machine-readable format and transmit it to another controller.
Objection : object to processing based on legitimate interests or for direct marketing.
Opt-out of sale/sharing : for cross-context behavioral advertising (if applicable).
Limit use of sensitive information : restrict processing of health, biometric, etc.
Non-discrimination : we will not discriminate against you for exercising your rights.
Withdraw consent : at any time, without affecting prior processing.
Lodge a complaint : with your local data protection authority.
To exercise any of these rights, please contact us at 6536555@innovax.cn. We will respond within the timeframe required by applicable law (usually 30 days). We may need to verify your identity.
We may collect health information as part of patient support programs or adverse event reporting. We will obtain your explicit consent before processing sensitive personal data unless processing is required by law (e.g., pharmacovigilance). You may withdraw consent at any time.
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are under 16, do not use or provide any information on this Site.
In some cases, we may collect data about children with parental/guardian consent for patient support programs. If a parent becomes aware their child has provided us data without consent, please contact us and we will delete it as required by law.
Note: Minimum age may vary by country (e.g., 13 in the US). We comply with local law.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements, to enforce our agreements, or protect legal rights. Retention periods vary by data type and legal obligations.
When no longer needed, we will securely delete or anonymize your data.
We may update this Policy to reflect changes in laws or our practices. The “Effective Date” at the top will be revised. Your continued use of the Site after changes constitutes acceptance of the updated Policy (to the extent permitted by law). We will provide prominent notice for material changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email :6536555@innovax.cn
Postal address :
Xiamen Innovax Biotech Co., Ltd.
[No.50 Shan Bian Hong East Road, Haicang District, Xiamen, Fujian, China 361027]
For privacy rights requests, please use the email above. We will respond as soon as possible.
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